Browsing School of Business and Human Resource management by Author "Nyanamba, Steve Ondieki"
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An Assessment of the Effect of Prepaid Service Transition in Electricity Bill Payment on KP Customers, a Survey of Kenya Power, West Kenya Kisumu
Miyogo, Carolyne Nyanchama; Nyanamba, Steve Ondieki; Nyangweso, Gaster Nashappi (American International Journal of Contemporary Research, 2013-09)The purposes of the study were to determine employees and clients’ response to the ongoing service transition from post-paid to pre-paid electricity bill payment, to assess key human resource requirements needed for successful ...