Employees’ Organizational Commitment among the None-Academic Staffs of Public Universities along the Lake Region, Kenya

Abstract

With the current on-going organizational transformation, the psychological contract between the university employer and the support staff is open to violation. Several University employees consider their psychological contract as effective compared to those considered normative and continuing. The psychological contract is a determinant of organizational commitment among non-academic staff, and in the case of public universities along the lake region, organizational commitment failure is attributed to staff attitude and psychological rewards, thus causing a psychological contract breach. This paper discussed the employees’ organizational commitment among the non-academic staffs of public universities along the Lake Region in Kenya. The study was premised on Contract as a Mental Model by Rousseau (1995), adopting a quantitative method approach with a cross-sectional research design. The reliability of the research instruments was determined using Cronbach’s alpha, and a coefficient of r˃.6 was reported in all the subscales in the questionnaires. The data collected was analyzed using the Statistical Package for Social Sciences (SPSS) windows version 22 computer programme. Statistical tests, the Pearson product-moment of correlation, and regression were used to investigate the relationship between the variables. The study established that the employees’ organizational commitment in general accounted for 57.3% as signified by Adjusted coefficient of R2=.573, of the variation in organizational commitment among nonacademic staffs. The study recommends that employees’ organizational commitment have a significant effect on the employees work output and so the institutions should ensure enabling work environment to workers, support and give motivational offers to employees and fulfil labour related promises. The contractual agreements should therefore be built and maintained in a stable, well-adjusted motivational force between the university non-academic staffs to enhance organizational commitments