USE OF ICT AND KNOWLEDGE MANAGEMENT TO STRENGTHEN UNIVERSITIES’ POSITION IN THE SOCIETY IN KENYA

Abstract

Statement of the Problem: The problem identified in this study is the lack of full integration and application of Information Communication Technology (ICT) and Knowledge Management (KM) activities in Kenyan universities, which affects their ability to strengthen their societal position as leaders in research, teaching, learning, and community service.

Purpose of the Study: The purpose of the study was to explore the integration of ICT and KM in Kenyan universities and their role in strengthening these universities' position in society. The paper aimed to provide insights into how ICT and KM could be innovatively managed within the universities to better serve societal needs and enhance their academic and community roles.

Research Methodology: The study employed a non-probability sampling method to collect data. The researcher analyzed statements, open-access journals, and electronic documents relevant to ICT, KM, and technological innovation in Kenyan universities. The research methodology involved examining the applicability of KM pillars and the current status of ICT and KM integration in these institutions.

Findings and Discussion: The findings showed that the current use of ICT and KM in Kenyan universities had not been fully exploited. The research highlighted the importance of ICT infrastructure and KM practices for the universities’ societal positioning. It also revealed several barriers to the effective use of ICT and KM, including inadequate technological infrastructure and insufficient knowledge-sharing practices.

Conclusion: The study concluded that ICT and KM could play a significant role in improving the societal position of Kenyan universities. However, for these benefits to be realized, universities needed to enhance their ICT infrastructure, better manage knowledge, and develop skills related to KM.