• Login
    View Item 
    •   Repository Home
    • Theses & Dissertation
    • School of Information, Communication and Media Studies
    • View Item
    •   Repository Home
    • Theses & Dissertation
    • School of Information, Communication and Media Studies
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Organizational communication on devolved governance: a case of kisii county executive

    Thumbnail
    View/Open
    Thesis after defence -print.pdf (1.129Mb)
    Date
    2018
    Author
    Nyambeki, Diana Okemwa
    Metadata
    Show full item record
    Abstract
    In the year 2010, Kenya promulgated a new constitution that advocated for a devolved system of governance. This led to the establishment of 47 County governments in the country that are charged with the responsibility of providing services to the local people. Devolution, being a new phenomenon in Kenya, the capacity of the counties to face up with communication challenges and potential structural complexities to ensure that they are managed sustainably is a concern. County Government‟s capacity to entrench communication to ensure proper service delivery remains an area of concern. The purpose of this study was to assist in understanding how organizational communication contribute to the general performance of county governments in Kenya and possibly stimulate the exchange of ideas among public and private experts, policy makers and implementers on policy guidelines for optimal implementation of devolved governance. The specific objectives were to establish how organizational communication channels affect devolved governance in Kisii County, determine the effect of employee communication skills on devolved governance in Kisii County and examine the effect of organizational communication structure on devolved governance in Kisii County. The study targeted 620 employees and a sample size of 86 respondents was used for the study. The location of the research was limited to the county headquarters at the former Municipal building along Kisii-Daraja Mbili road. The study adopted a descriptive research design and also used stratified sampling technique. The study used questionnaires and observation in the collection of primary data while secondary data was obtained through published documents such as books, journals, periodicals, magazines and reports to supplement the primary data. Data was analyzed and presented in tables and column charts. Based on the study findings, the study concludes channels of communication, employee communication skills and organizational communication structure as the major factors that mostly affect devolved governance. The study recommends for improvement in the way the county executive conducts its management operations and activities by communicating to other employees properly besides equipping them with necessary communication skills through training to enhance and support devolved governance. It also recommends for an establishment of an internal communication policy in Kisii County government to guide the communication processes.
    URI
    http://repository.rongovarsity.ac.ke/handle/123456789/1686
    Collections
    • School of Information, Communication and Media Studies [13]

    Rongo University Library copyright © 2019 
    Contact Us | Send Feedback
    Powered by  Dspace
     

     

    Browse

    All of RepositoryCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    My Account

    LoginRegister

    Statistics

    View Usage Statistics

    Rongo University Library copyright © 2019 
    Contact Us | Send Feedback
    Powered by  Dspace